Our products are meticulously crafted on a made-to-order basis, and as a general policy. We do not accept returns unless the item is damaged. We apologize for any inconvenience this policy may cause.
If you happen to be dissatisfied with your order, we kindly encourage you to initiate a dialogue with us via email. Please reach out to us at simplyjademade@gmail.com to kickstart a conversation regarding your concerns. Your satisfaction holds a special place in our hearts, and we are committed to doing our utmost to address any issues you may encounter.
